A Personal Message
From the Owner

Chris' primary focus is ensuring that every family who entrusts SYNERGY HomeCare with a loved one receives the same level of care, communication, and compassion he would expect for his own family. As Owner and Operator, he works closely with every department to build a culture centered on relationships, dependability, and raising the standard of home care throughout the Tri-State region.

One of the things Chris enjoys most about his role is hearing how exceptional caregivers have made a meaningful difference in the lives of clients and their families. After spending years caring for his own father, he understands firsthand the challenges families face when searching for dependable, compassionate home care. That personal experience inspired the philosophy that guides every decision at SYNERGY HomeCare: "Care Exactly as I'd Want for My Own Loved One."

Chris is a graduate of Marshall University and proudly served in the United States Army. His passion for serving Veterans is deeply personal—his father, Ken Lowe, served 20 years in the United States Marine Corps, including three tours in Vietnam, before developing Parkinson's disease related to Agent Orange exposure. Walking alongside his father throughout that journey ultimately led Chris to establish SYNERGY HomeCare, with a mission to provide families the kind of care, communication, and peace of mind he once searched for himself.

Outside of the office, Chris enjoys spending time with his wife, Kristin, their daughter, Gracie, and their son, Graham, while remaining active in his church and community. His faith in Jesus Christ is the foundation of both his family and his business, and he considers it a privilege to serve others with compassion, integrity, and excellence every day.

Sarah plays a vital role in ensuring our home care services run smoothly while providing exceptional support to clients and their families. As Operations Manager, she oversees daily operations, coordinates care services, supports our caregiving team, and helps ensure care is delivered with compassion, professionalism, and reliability. Her primary focus is outstanding customer service and being a trusted resource whenever clients and families need assistance.

Strong operations management is essential to a positive client experience, and Sarah works diligently to coordinate schedules, maintain communication, and address challenges efficiently. Her organizational skills, attention to detail, and proactive approach help provide consistency and peace of mind for clients and their loved ones.

Sarah is a graduate of Marshall University, where she earned a Bachelor's degree in Healthcare Administration with a minor in Management. She is passionate about building trust, fostering meaningful relationships, and ensuring every family feels supported and confident in the care they receive.

Through her dedication, leadership, and commitment to quality care, Sarah helps create a positive experience for our clients, families, and caregivers every day.

Chelsa plays a vital role in ensuring every client receives care tailored to their unique needs. She develops each client's initial Care Plan and works continuously to evaluate, adjust, and improve it as their needs evolve. Because quality care isn't static—it grows and changes alongside the people we serve.

One of Chelsa's top priorities is setting our caregivers up for success. By creating clear care plans, providing ongoing support, and maintaining open communication with clients, families, and caregivers, she helps ensure everyone has the tools they need to deliver exceptional care.

Chelsa holds a degree in Health Science and is a Certified Pharmacy Technician, bringing a strong healthcare background and passion for serving others. As a proud mother of seven, she understands the importance of family, compassion, and advocacy.

Her mission is simple: help clients remain safe, comfortable, and independent at home while providing the highest standard of care possible. Through her dedication, empathy, and commitment to excellence, Chelsa makes a difference in the lives of our clients and their families every day.

April's primary focus is ensuring every client is happy with the care and services they receive. She regularly checks in with clients and families to make sure schedules are running smoothly, caregivers are a great fit, and overall satisfaction remains at the highest level possible.

One of the things April enjoys most about her role is hearing firsthand how home care has positively impacted the lives of our clients and the families who have entrusted Synergy HomeCare with their loved ones. Building relationships and creating positive experiences for those we serve is at the heart of everything she does.

April also works closely with our hiring and scheduling teams, helping match caregivers to clients based on their needs, preferences, and personalities. She understands that great care begins with the right caregiver-client connection.

A proud West Virginia native, April grew up in Greenbrier County and now resides in Salt Rock, WV. She is the proud mother of three children—two boys and a little girl—and is passionate about serving the community she calls home.

Sarah's primary focus is building strong relationships throughout our community while helping families, healthcare professionals, and local organizations better understand the exceptional care SYNERGY HomeCare provides. She leads our marketing and community outreach efforts, ensuring our mission and values are reflected in everything we do.

One of the things Sarah loves most about her role is having the opportunity to dream up and bring to life the memorable experiences that make SYNERGY HomeCare special. From creating the popular Flower Bar at Woodlands Retirement Community to planning Caregiver Appreciation Day with facials and massages, coordinating Bring Your Child to Work Day, and organizing our annual Friends & Family Picnic, Sarah enjoys creating meaningful moments that bring smiles, strengthen relationships, and remind both caregivers and clients how much they are appreciated.

Sarah also manages our social media presence, community partnerships, and special events while working closely with our leadership team to promote the compassionate culture that defines SYNERGY HomeCare. She believes that meaningful connections, creativity, and genuine kindness are at the heart of making a lasting difference.

Outside of work, Sarah enjoys baking, traveling, and staying active in the community she loves. She is a proud member of Lewis Memorial Baptist Church and serves as the host of the annual Rome Beauty Apple Festival. Sarah and her husband, Rickey, are the proud parents of two children, Kannon and Lennon. Her joyful spirit, creativity, and heart for serving others make her an invaluable member of the SYNERGY HomeCare family.